Wamos Air

Prevention and Covid measures

At Wamos Air the most important thing is always the safety of our passengers and crew. We have prepared ourselves to offer you a safe experience on board and fly with the maximum guarantees. Below, we indicate all the hygienic-sanitary measures for your reservations and your flights we have prepared with the maximum security and confidence.

Mandatory form

Our health authorities require all passengers to complete the health questionnaire, it is mandatory to be able to fly. You can complete the PLC (Passenger Locator Card) through the web www.spth.gob.es and with the SPTH app (which can be found in Google Play and App Store). It is preferable to use digital tools instead of classic paper forms to avoid contact.

Hygiene and safety on board

Due to the current situation in which we find ourselves in reference to Covid-19, we have taken a series of measures and protocols, following the parameters indicated by the State Aviation Safety Agency (AESA) and by the World Health Organization (WHO), designed to provide adequate safety and hygiene conditions for both our passengers and our on-board staff, and this way guarantee maximum safety on all Wamos Air flights.

Protective equipment for our crews

Protective equipment for our crews

Our crews have been duly trained in the new hygiene protocols recommended by the State Aviation Safety Agency (AESA) and by the World Health Organization (WHO). Our pilots and cabin crew use approved protective masks and disposable gloves throughout the flight, in addition to having hydroalcoholic gel for their personal use.

Aircraft prepared for your safety

Aircraft prepared for your safety

We have increased the frequency of renewal of the soap in the toilets of each plane. Strict security protocols have also been established for waste management after each flight. To ensure that all measures are met, our crews will always keep you informed of current regulations through the public address system.

On board service

On board service

In order to minimize contact points, we have temporarily reduced the on-board food and beverage service to a minimum depending on the duration of the flight. In addition, we have removed all the documentation on the seats that is not part of the security protocols.

Aircraft cleaning

Aircraft cleaning

Cleaning of the interior of our aircraft has been reinforced, both in frequency and in the use of products specified by the security agency, AESA. Aircraft are thoroughly cleaned every day, with special treatment on surfaces such as armrests, folding tables, luggage racks, toilets and crew spaces. The cabins are also disinfected daily with the spraying of the viricidal disinfectant approved by AESA.

HEPA filters with a high level of protection

HEPA filters with a high level of protection

The atmosphere generated in an airplane is one of the safest, almost comparable to an operating room. Our filters renew the air every 3 minutes, purifying it and mixing it with fresh air from outside. To ensure a high level of protection, our aircraft have HEPA filters, also used in hospitals, with a capacity to eliminate bacteria and particles such as the COVID-19 virus with an efficiency of 99.99%.

For your safety and for all

Follow these series of basic hygiene tips during all phases of your trip, from leaving home to arrival at your destination accommodation. We also recommend that you practice them in other activities of your life.

Wear proper masks

Wear proper masks, make sure to use and dispose of properly. Replace the masks every 4 hours or at the intervals set by the manufacturer.

Keep a safe distance

Keep a safe distance whenever possible.

Wash your hands regularly

Wash your hands regularly for at least 20 seconds with soap and water. Use hydroalcoholic solutions when hand washing is not possible.

Protect yourself adequately against coughing or sneezing

Protect yourself adequately against coughing or sneezing. Cover your mouth and nose with a handkerchief or a bent elbow.

Do not touch any surface unnecessarily

Do not touch any surface unnecessarily and limit direct contact with other people.

Before going to the airport

If before traveling you have symptoms related to fever, cough, breathing difficulties or you notice loss of taste or smell, do not go to the airport, as you may be rejected at boarding time and you will not continue with your trip.

In addition, you will need to complete the health declaration prior to check-in to ensure that you meet all the requirements for travel. It is also mandatory to use masks during the trip and to carry the necessary ones to change them every 4 hours as recommended by safety and hygiene measures.

Do not go to the airport if you have symptoms

Do not go to the airport if you have symptoms: fever, cough, breathing difficulties or loss of taste or smell. You can be refused to continue your journey.

Health statement

Complete your health statement before checking.

Necessary masks

Make sure you have the necessary masks for your trip and change them every 4 hours.

Travel in plenty of time

Travel in plenty of time to allow for check-ups and new procedures to emerge.

To the airport

You will not be able to arrive at the airport accompanied, as only travelers can enter its buildings and terminals before flying. In addition, we recommend that you arrive at the airport earlier in order to carry out the necessary checks and new procedures that are being carried out to guarantee safety and hygiene measures.

It is recommended that you check all luggage except hand luggage that will go under the seat. It is also necessary that you bring all your documentation prepared. And as in outdoor areas, you must wear a mask and maintain a safe distance. Finally, if you do not pass the thermal evaluation you will not be able to board.

Only travelers can enter

Please note that only travelers can enter the airport terminal buildings.

Wear a mask

Wear a mask, you will not be able to board if you do not have it.

To check all luggage

It is recommended to check all luggage except hand luggage that goes under the seat. Ask your questions to the airport staff and report if you feel unwell.

Bring all the necessary documentation

Bring all the necessary documentation for the trip and have all the documents ready.

Keep your distance and wear a medical mask

Keep your distance and wear a medical mask. You will not be able to board if you do not pass the thermal evaluation.

On the plane

It is mandatory that you clean your hands and protect yourself by wearing a mask during the flight. We advise you to pay attention to the security protocols that will be displayed before the flight.

If you feel ill during the flight, inform the crew. You will also need to limit your movements inside the plane.

Clean your hands

Clean your hands.

Protect yourself properly against coughs and sneezes

Protect yourself properly against coughs and sneezes.

Wear the mask

Wear the mask at all times. If you need to dispose of it, do not throw it away, contact the crew who will provide you with the proper instructions.

Pay attention to the safety demonstration

Pay attention to the safety demonstration.

Inform the crew

If you feel ill while traveling, please inform the crew.

Limit your movement in the cabin

Limit your movement in the cabin to essentials for well-being.

Reduce the use of aerators to the minimum possible

Reduce the use of aerators to the minimum possible.

Arrival at destination airport

When you arrive at the destination airport, keep the recommended safety distance and continue using a mask and disinfecting your hands.

Collect your bags and leave the terminal as soon as possible, minimizing interaction with other people as much as possible.

Keep a safe distance

Keep a safe distance.

Clean your hands

Clean your hands.

Protect yourself properly against coughs and sneezes

Protect yourself properly against coughs and sneezes.

Wear the mask

Wear the mask at all times.

Collect your bags and leave the terminal as soon as possible

Collect your bags and leave the terminal as soon as possible.

Minimize interaction with people

Minimize interaction with people at the terminal.